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What You Need to Know Before You Start

These legal terms set out how your account on gg368 works, what we collect, and what rights you hold. Access and eligibility depend on local law and where you are in Indonesia — including players in Bekasi and across the country.

Account TermsPrivacy PolicyDANA, OVO, GoPay Wallet ConditionsData RetentionJurisdiction Notice
gg368 What You Need to Know Before You Start
DATA AND SECURITY

How We Protect Your Account and Handle Your Data

Security and transparency are not afterthoughts here. We apply standard encryption to data in transit and at rest, and we limit who inside gg368 can access your personal account record. Your wallet details — whether DANA, OVO, or GoPay — are never stored as raw credentials on our side. Here is what that means in practice for you.

Encrypted Data in Transit

All data sent between your device and gg368 is encrypted via SSL. This applies whether you are on mobile browser or a returning session from a previous login.

Wallet Reference Only

When you deposit via DANA, OVO, or GoPay, we store only the transaction reference — not your wallet PIN or full account number. Your wallet provider holds the sensitive credential.

Data Retention Period

We retain your account data for as long as your account is active and for a further period required by applicable law. You can request a summary of what we hold by contacting support.

Account Closure and Data Removal

Request account closure through the help centre. We will confirm receipt, process the closure, and advise on what data is retained post-closure under our legal obligations.

REACH OUR TEAM

How to Contact Us About Legal or Policy Matters

If you have a question about how your data is handled, want to request changes to your account record, or need to flag a policy concern, our support team is the right starting point. We handle legal and privacy queries through the same channels as general account help — so you do not need a separate route.

Team online

Live Chat

Open the chat widget from any page on gg368 to reach the support team directly. Legal and account queries are handled the same way as wallet questions.

Email Support

Send your legal or privacy request by email if you need a written record. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay.

Account Help Centre

The help centre inside your account covers data access requests, account closure steps, and wallet unlinking. Start there before escalating to direct contact.

Answers to Common Legal and Policy Questions

These are the questions we hear most often about account terms, data rights, and how legal matters work on gg368. If your question is not here, reach out through live chat or email.

We do not sell or share your personal data with third parties for marketing. We share data only where required by law or with payment processors like DANA, OVO, and GoPay to complete transactions.

Yes. Contact our support team by email with your registered account name and request a data summary. We will respond within the timeframe required under applicable law in your region.

After account closure, we retain certain records for the period required by local legal obligations. We will tell you what is kept and for how long when you submit a closure request.

Access depends on local law and the eligible region you are in. We do not make guarantees about availability in all areas — check whether access is permitted where you are before opening an account.

Both our account terms and your e-wallet provider's terms apply at the same time. The payment provider governs the transfer on their side; we govern what happens inside your gg368 account balance.

Start with live chat or email support and include your transaction reference number. For formal legal concerns, email is the right channel so there is a written record of your query and our response.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.